Ordering & Minimums
You may place an order through our website, by phone, or by email. Minimum order is one unit (i.e. one pound or one case of jars). Tester jars do not count toward the minimum order.
All new accounts are prepay; we can keep a card number on file or call when your order is ready to collect payment. Your credit card is not charged until the order is packed for shipment.
Shipping & Delivery
All prices are FOB Sumner, Washington. Freight charges are additional and will be added to the invoice. If you have a preferred carrier or wish to use your own account, please notify us in the comment section at checkout. Large orders may be palletized and ship with an LTL carrier if that is the most economical option. If so, we will contact you with details.
If you are in the South Puget Sound region we may deliver your order. Depending on schedule, size, and location we may assess a small fee.
We are happy to send out complimentary samples or include them in your order upon request. If you require expedited processing, you will be billed for postage and handling.
Due to federal food regulations we cannot legally resell any food product that leaves our warehouse and, therefore, can offer no refunds for returned tea if we ship correctly. If you notice an error on your order, notify us right away!